• Casual opportunity offering flexibility to support work–life balance
• Based at our Residential Aged Care facility in Byford
• Join a supportive, values-driven team dedicated to making a meaningful difference in the lives of older Australians

About the Role:

BaptistCare is seeking an organised and customer-focused Administration Officer to join our 68-bed Residential Aged Care facility in Byford. In this role, you will support the smooth day-to-day operations of the site while ensuring our residents remain at the centre of everything we do.

Key Responsibilities

• First point of contact for incoming calls and visitors.  
• Manage administrative aspects of resident admissions and discharges, including applications and wait lists.  
• Process accounts receivable/payable, place purchase orders, and manage office supplies.  
• General administration: filing, mail, data entry, word processing, minute taking, photocopying.  
•  Maintain records to meet internal/external reporting requirements.  
• Liaise with internal stakeholders for travel, accommodation, and catering bookings.  
• Develop and improve administrative processes.  
• Ensure compliance with Occupational Safety and Health policies and Baptistcare’s Code of Conduct.  
• Actively contribute to continuous quality improvement. 

About You

• Experience in administration or reception
• Proficient in Microsoft Word, Excel, and admin systems
• Strong communication and interpersonal skills
• Ability to manage competing priorities
• Customer‑focused and team‑oriented
• Alignment with BaptistCare values

Roster Pattern

• Week 1: Tuesday, Wednesday, Thursday — 8:30am to 4:00pm

• Week 2: Tuesday and Wednesday — 8:30am to 4:00pm

Why Join Us?

At BaptistCare, we value our people and create a positive, inclusive workplace. We offer:

• Hourly rate of $26.51 – $29.60 (depending on experience) plus casual loading
• Competitive salary + tax‑free salary packaging
• Discounted gym memberships & novated car leasing
• Health & wellbeing support: free counselling, spiritual care, nutrition advice
• Career development: study assistance up to $3000/year + LinkedIn Learning

About Us

We are proud to be part of the merged care organisation that will be known nationally as BaptistCare. As a for purpose, Christian care organisation, we are committed to providing exceptional support and services across Australia.  Together with Baptcare (VIC, TAS, SA) and Baptist Care SA we employ over 12,000 dedicated employees and support over 38,000 customers to help people live well with dignity and purpose. From older Australians and their families to people facing significant disadvantage, our passion and our priority are the customers we serve. We strive to deliver care as it should be – with people right at the centre. 

Applicants are encouraged to apply as soon as possible as applications may be reviewed prior to the closing date. The closing date is subject to change without notice.

Successful candidates will be subject to a variety of background checks including a national criminal history check, reference checks and, if applicable, WWCC, NDIS worker screening check and a pre-employment medical.

BaptistCare – Transforming lives by expressing the love of Christ.

Recruitment Agencies Please note: This position is being managed directly by our internal Talent Acquisition team. We respectfully request that recruitment agencies refrain from contacting any employees directly as all communications must go through the Talent Acquisition. Unsolicited candidate profiles or CVs from recruitment agencies will not be accepted. Thank you