Face, Happy, Head, Person, Smile, Adult, Female, Woman, Clothing, Shirt

About BaptistCare

At BaptistCare, we believe every conversation, connection and service can open up new possibilities for people. Guided by our Christian identity, we are a purpose-led care organisation that has been supporting people and communities for more than 110 years.

 

At BaptistCare, your career is more than a job.  

Here, every conversation you have, connection you make, and service you provide can open up new possibilities for our customers.

You’ll join an organisation with a long history of supporting people and communities across Australia.

For more than 110 years, we’ve provided care, connection and practical support across our residential aged care, home care, retirement living, community services, disability support and housing services.

Guided by our Christian identity, our focus is simple: helping people find new ways to live better.

At BaptistCare, that’s what we work towards every day - creating communities where everyone can live to their full potential.

 

Hugging, Person, Accessories, Glasses, Adult, Female, Woman, Face, People, Photography
Face, Happy, Head, Person, Smile, Adult, Male, Man, Photography, Portrait

Join a diverse team with multiple locations

We’ve brought our organisation together under one united BaptistCare brand, making it easier to recognise who we are, what we stand for, and the care we provide.

It’s an evolution that enables us to do more - today, more than 70,000 customers and 12,000 employees, supported by close to 2000 volunteers, are part of our communities of care across New South Wales, the ACT, Western Australia, Victoria, Tasmania and South Australia.

It’s this broad footprint covering both metropolitan hubs and regional communities that also enables our employees to have more flexibility and choice in where they work.

 

Join a culture built on care

At the heart of our operations is a workplace built on care. There’s always someone looking out for you here, whether it’s your leader, colleague, or local chaplain, we ensure our people are properly supported to do their job well and feel part of the wider BaptistCare community.

We’ll support you to upskill and seize every opportunity, celebrate your successes, and be by your side through life’s ups and downs, with our Employee Assistance Program and counselling services.

Working for a category leader means that we’re always improving the way we make a difference for our people, whether it’s flexible working arrangements, discounted gym membership or a generous rewards program.  

Here, the care you bring will always be matched by our commitment to your wellbeing and development.

Learn more

Face, Happy, Head, Person, Smile, Photography, Portrait, Adult, Female, Woman

“I want to stay with BaptistCare because of the strong values and the focus on person-centred care. It feels like a place where I can truly make a difference.” 

Nirusha, Residential Manager 
Blazer, Coat, Jacket, Person, Smile, Photography, Portrait, Adult, Female, Woman

Be the one who makes a difference

 

Potted Plant, Planter, Person, Sitting, Walkway, Pants, Herbal, Shoe, Adult, Man

Purpose, Vision and Values 

At BaptistCare, our vision, purpose and values guide who we are and how we serve people and communities.

They reflect what we believe about people, the change we want to see in the world, and the way we work together every day.

At BaptistCare, our vision is to create communities where everyone can live to their full potential.

As an organisation we are inspired by the compassionate and humble way Jesus cared for all people, especially those who were often overlooked – and it is this care for all people that also guides our commitment to being open, welcoming and inclusive of people of all faiths, backgrounds and beliefs.

We bring our vision and purpose to life through our I ACT values:

Inclusivity - We respect each other and ensure everyone as the opportunity to participate, succeed and belong.

Accountability – We take personal responsibility and ownership, committing to excellence in our actions and ethics.

Compassion – We express our care by acting on our empathy and providing tangible support to those around us.

Teamwork – We work collaboratively to share ideas, skills and knowledge towards our common goals.

Star_Powder_Blue_360x360px_72ppi_sRGB.png

Inclusivity

We respect each other and ensure everyone as the opportunity to participate, succeed and belong.

Arrowhead_Terracotta_360x360px_72ppi_sRGB.png

Accountability

We take personal responsibility and ownership, committing to excellence in our actions and ethics.

Heart_Maroon_360x360px_72ppi_sRGB.png

Compassion

We express our care by acting on our empathy and providing tangible support to those around us.

 

Buttonhole_Daffodil_360x360px_72ppi_sRGB.png

Teamwork

We work collaboratively to share ideas, skills and knowledge towards our common goals.

“It’s about showing everyone the love and respect they deserve.”

David, HopeStreet Manager
Face, Head, Person, Photography, Portrait, T-Shirt, Shirt, Adult, Male, Man

Reconciliation Action Plan

BaptistCare has launched its first Reflect Reconciliation Action Plan (RAP) in partnership with Reconciliation Australia. This plan reflects a deep commitment to building a culturally safe and inclusive organisation where First Nations people are welcomed and embraced.

The RAP outlines a roadmap for strengthening relationships between Indigenous and non-Indigenous Australians, acknowledging past injustices and working towards healing and unity.

The artwork titled Pathway to Unity by Kyralee Shields, a proud Darug and Darkinjung woman, symbolises this journey. BaptistCare invites all staff, clients, and stakeholders to walk together in reconciliation.

Learn more

Accessories, Bag, Handbag, Photo Frame, Pattern
Advertisement, Poster, Logo, Ammunition, Grenade, Weapon, Paper, Text

Safety

BaptistCare prioritises the health and safety of its employees and clients through its STAR approach: Stop, Think, Act, Review.

This framework encourages continuous awareness and proactive safety practices in the workplace. BaptistCare has achieved certification under the Australian Standard AS/NZS4801 for Occupational Health & Safety Management Systems, covering its residential aged care centres and head office.

This certification sets BaptistCare apart as a leader in workplace safety within the aged care and community services sector, giving employees confidence in the organisation’s commitment to a safe working environment.

Learn more

Sustainability 

Our people, our community and our planet matter. Learn about our one, three and five year targets that are guiding us to achieve a range of initiatives in environmental, social and governance areas. 

Learn more

Sphere, Astronomy, Outer Space, Planet, Globe, Person, Ball, Baseball, Baseball (Ball), Sport