Village Administrator – Relief Support

• Permanent Full-Time Opportunity
• Support communities. Build connection. Admin with purpose.
• Make a difference every day in our retirement villages

Are you an organised, people focused administrator who loves variety and making a real difference? We’re looking for a Village Administrator to join our Retirement Living team in a permanent full-time relief capacity, providing essential administrative support across our villages.

This is a fantastic opportunity for someone who enjoys building relationships, thrives in a dynamic environment, and takes pride in keeping things running smoothly behind the scenes.

About the Role
As a Village Administrator (Relief), you’ll be the friendly face and reliable support across multiple retirement villages, stepping in to provide high quality administrative and reception support when needed.
You’ll play a key role in:
• Supporting Village Managers and village teams
• Ensuring residents, visitors and contractors receive a warm, professional experience
• Keeping administration, billing and records accurate and up to date
• Helping maintain vibrant, welcoming village environments

No two days will be the same — this role offers variety, connection and purpose.

Key Responsibilities (not limited to)
• Deliver professional, friendly administrative and reception support across villages
• Process resident billing, purchase orders and invoices accurately in D365
• Maintain electronic resident, property and contractor records
• Coordinate village communications including newsletters, notices and calendars
• Support maintenance requests, compliance documentation and village reporting
• Build positive relationships with residents, families, village teams and service providers
• Promote a welcoming, respectful and well organised village environment

About You
To be considered, you will bring:
• Proven administration experience in a busy, customer focused environment
• Strong organisation skills and attention to detail
• Confidence juggling multiple priorities across different locations
• A warm, professional communication style
• High levels of discretion and confidentiality
• A flexible mindset and willingness to travel between villages
• Experience in retirement living, hospitality or community services will be highly regarded.
• Experience using Microsoft Office and business systems (D365 highly regarded)

Why Join Us?
• Variety and flexibility working across multiple villages
• A role where you’ll genuinely make a difference to residents’ daily lives
• Supportive, values driven culture that celebrates kindness, connection and teamwork
• Opportunity to grow your career within Retirement Living

If you’re looking for a role where your admin expertise, people skills and flexibility are truly valued — we’d love to hear from you. Apply now and help create welcoming, connected communities every day.

About Us
We are proud to be part of the merged care organisation that will be known nationally as BaptistCare. As a for purpose, Christian care organisation, we are committed to providing exceptional support and services across Australia. Together with Baptcare (VIC, TAS, SA) and Baptist Care SA we employ over 12,000 dedicated employees and support over 38,000 customers to help people live well with dignity and purpose. From older Australians and their families to people facing significant disadvantage, our passion and our priority are the customers we serve. We strive to deliver care as it should be – with people right at the centre.

Applicants are encouraged to apply as soon as possible as applications may be reviewed prior to the closing date. The closing date is subject to change without notice.

Successful candidates will be subject to a variety of background checks including a national criminal history check, reference checks and, if applicable, WWCC, NDIS worker screening check and a pre-employment medical.

BaptistCare – Transforming lives by expressing the love of Christ.

Recruitment Agencies Please note: This position is being managed directly by our internal Talent Acquisition team. We respectfully request that recruitment agencies refrain from contacting any employees directly as all communications must go through the Talent Acquisition. Unsolicited candidate profiles or CVs from recruitment agencies will not be accepted. Thank you.