• Part-time opportunity available | Monday to Friday (no weekends)
• Based at our Residential Aged Care facility in Albany
• Join a supportive, values-driven team making a meaningful difference in the lives of older Australians

About the Role:

BaptistCare is seeking an organised and customer-focused Administration Officer with rostering responsibilities to join our 85-bed Residential Aged Care facility in Albany. In this role, you will support the smooth day-to-day operations of the site, including coordinating staff rosters, while ensuring our residents remain at the centre of everything we do.

Roster: Monday to Friday, 8:30am – 4:00pm (no weekends)

Key Responsibilities

• First point of contact for incoming calls and visitors.  
• Manage administrative aspects of resident admissions and discharges, including applications and wait lists.  
• Process accounts receivable/payable, place purchase orders, and manage office supplies.  
• General administration: filing, mail, data entry, word processing, minute taking, photocopying.  
•  Maintain records to meet internal/external reporting requirements.  
• Liaise with internal stakeholders for travel, accommodation, and catering bookings.  
• Develop and improve administrative processes.  
• Ensure compliance with Occupational Safety and Health policies and Baptistcare’s Code of Conduct.  
• Actively contribute to continuous quality improvement. 

Advanced/Level 3–4 Responsibilities:

• Prepare and manage staff rosters, ensuring compliance with awards/agreements, staff availability, and budget.
• Notify staff of rosters in advance; fill vacant shifts per protocols.
• Manage leave and recruitment to maintain staff cover.
• Create and maintain employee files; liaise with People & Culture for contracts.
• Assist staff with pay enquiries and liaise with Payroll.
• Draft and distribute staff correspondence (e.g., appraisal notifications, sick leave letters).
• Lead and support other Administration Officers (Level 4).
• Monitor compliance and participate in audits as required

About You

• Experience in administration or reception
• Proficient in Microsoft Word, Excel, and admin systems
• Strong communication and interpersonal skills
• Ability to manage competing priorities
• Customer‑focused and team‑oriented
• Alignment with BaptistCare values

Why Join Us?

At BaptistCare, we value our people and create a positive, inclusive workplace. We offer:

• Hourly rate of $31.38 – $35.19 (depending on experience)
• Competitive salary + tax‑free salary packaging
• Discounted gym memberships & novated car leasing
• Health & wellbeing support: free counselling, spiritual care, nutrition advice
• Career development: study assistance up to $3000/year + LinkedIn Learning

About Us

BaptistCare is a leading purpose-led care organisation, guided by our Christian identity and serving people and communities across Australia for more than 110 years. We support people to live better through aged care, home care, retirement living, community services, disability support and housing.

We know that life’s challenges can make our world feel smaller. With the right people alongside us, it can feel more connected, supported and hopeful again.

That’s what we work towards every day - enriching lives through communities of care. Today, more than 70,000 customers, 12,000 employees and close to 2,000 volunteers are part of our communities across Australia. 

Applicants are encouraged to apply as soon as possible as applications may be reviewed prior to the closing date. The closing date is subject to change without notice.

Successful candidates will be subject to a variety of background checks including a national criminal history check, reference checks and, if applicable, WWCC, NDIS worker screening check and a pre-employment medical.

BaptistCare – Transforming lives by expressing the love of Christ.

Recruitment Agencies Please note: This position is being managed directly by our internal Talent Acquisition team. We respectfully request that recruitment agencies refrain from contacting any employees directly as all communications must go through the Talent Acquisition. Unsolicited candidate profiles or CVs from recruitment agencies will not be accepted. Thank you