Quality Business Partner – Home Care

Drive quality improvement and safeguard excellence in care. Join BaptistCare and help shape a culture of continuous improvement across our Home Care services. Your work will ensure compliance, enhance client safety, and support teams to deliver exceptional, person-centred care.

The Role

Reporting to the Quality Lead, you will play a pivotal role in fostering a continuous improvement culture within home care services. Working closely with operational leaders, you’ll implement robust quality programs, monitor compliance, and support audit readiness. Your expertise in data analysis and reporting will guide systemic enhancements and improve client outcomes.

This is a 12-month fixed-term full-time role. Hybrid work options are available with travel across our Home Care Services.  

Key Responsibilities

• Partner with operational leaders to implement quality assurance programs and continuous improvement initiatives.
• Monitor compliance with Aged Care Quality Standards and regulatory requirements.
• Analyse quality data and prepare reports to inform decision-making and drive improvements.
• Support external audits and maintain audit readiness across services.

About You
The successful candidate will have:

• Relevant tertiary qualifications in health, aged care, or quality management
• Experience in quality and compliance roles, ideally in health or aged care
• In-depth knowledge of Aged Care Quality Standards and accreditation processes
• A valid Australian driver’s licence, and capacity to travel
• Advanced organisational, planning, and problem-solving skills
• Excellent interpersonal and communication abilities
• Experience in faith-based and/or not-for-profit environments preferred

About us:

We are proud to be part of the merged care organisation that will be known nationally as BaptistCare. As a for purpose, Christian care organisation, we are committed to providing exceptional support and services across Australia. Together with Baptcare (VIC, TAS, SA) and Baptist Care SA we employ over 12,000 dedicated employees and support over 38,000 customers to help people live well with dignity and purpose. From older Australians and their families to people facing significant disadvantage, our passion and our priority are the customers we serve. We strive to deliver care as it should be – with people right at the centre.

The Employee Benefits of joining BaptistCare include access to salary packaging that may increase your take-home pay, novated leasing, rewards and recognition programs, wellbeing support programs, an employee referral program, and retail discounts.

If you have further questions regarding career opportunities, please email mytalent@baptistcare.org.au for a confidential discussion with one of our Talent Acquisition Partners.

Applicants are advised to apply promptly as applications may be reviewed before the closing date. The closing date is subject to change without notice.