Are you ready to shape the future of care? 

Do you thrive at the intersection of technology, design, and human experience? Are you passionate about leveraging AI, robotics, and data-driven insights to reimagine service models? If so, BaptistCare wants you on our innovation team. 

The impact you will create

As an Innovation Specialist, you will lead transformative initiatives that harness emerging technologies and human centered design to deliver smarter, more inclusive services across aged care, community, and housing. You will drive pilots and proofs of concept, from AI enabled care solutions to robotics assisted workflows, while embedding design led approaches grounded in lived experience, evidence, and our commitment to safe, high-quality care. This is your opportunity to position BaptistCare at the forefront of sector innovation. 

What you will do.

 Reporting into the General Manager, Innovation, Research & Partnerships, this is a full time 12 month maximum term position operating nationally. The incumbent can expect to travel regularly roughly every 6 weeks.   

Key responsibilities 

• Lead a pipeline of high impact pilots, feasibility assessments, and proof of concepts that address real world pain points for customers and frontline teams.  

• Facilitate codesign workshops, design sprints and FLIP projects with colleagues and service teams to accelerate outcomes.  

• Partner closely with IT, Data & Analytics, and Practice/Governance to ensure initiatives are feasible, ethical, and scalable into service delivery.  

• Build capability through toolkits, training, and communities of practice—embedding curiosity, experimentation, and inclusive innovation.  

• Cultivate strategic partnerships with design experts, universities, and community organisations. 

• Translate insights into practice guidance, policy recommendations, and storytelling that elevates BaptistCare’s sector leadership 

Why Join Us?  

At BaptistCare, we value our employees and foster a positive, inclusive work environment. We offer competitive salaries, tax-free salary packaging up to $18,550*, discounted gym memberships, and novated car leasing. Enjoy work-life balance with flexible arrangements and additional leave options. Benefit from our health and wellbeing initiatives, including free counselling, spiritual support, and nutrition advice. Advance your career with study assistance up to $3000 per year and access to learning and development programs and courses like LinkedIn Learning! 

About You: 

• Tertiary qualifications in innovation, design, analytics, technology or similar, and hands on experience with agile, design thinking, and human centred design.  

• Proven delivery of complex, cross functional innovation projects; strength in facilitation, communication, and stakeholder engagement 

• Familiarity with Lean Six Sigma or implementation science is highly regarded; experience in mission based or NFP environments is a plus.  

• Values aligned and consumer focused . You are motivated by improving people’s lives and championing safe, ethical, person centred care.  

• Exceptional presentation, facilitation, and communication skills. 

• Strong stakeholder engagement and collaboration skills . 

Apply now 

If you’re excited to help shape inclusive, person centred innovation that makes care safer and better for thousands of Australians, we would love to hear from you. Submit your application today. 

About Us:  

We are proud to be part of the merged care organisation that will be known nationally as BaptistCare. As a for purpose, Christian care organisation, we are committed to providing exceptional support and services across Australia.  Together with Baptcare (VIC, TAS, SA) and Baptist Care SA we employ over 12,000 dedicated employees and support over 38,000 customers to help people live well with dignity and purpose. From older Australians and their families to people facing significant disadvantage, our passion and our priority are the customers we serve. We strive to deliver care as it should be – with people right at the centre.  

Applicants are encouraged to apply as soon as possible as applications may be reviewed prior to the closing date. The closing date is subject to change without notice 

Successful candidates will be subject to a variety of background checks including a national criminal history check, reference checks and, if applicable, WWCC, NDIS worker screening check and a pre-employment medical. 

BaptistCare – Transforming lives by expressing the love of Christ. 

Recruitment agencies please note: This position is being managed directly by our internal Talent Acquisition team. We respectfully request that recruitment agencies refrain from contacting any employees directly as all communications must go through the Talent Acquisition. Unsolicited candidate profiles or CVs from recruitment agencies will not be accepted. Thank you.