• Max Term part time role until 30 December 2026
• Offering 3 days per week based at Tuggerah  (Tuesday to Thursday)
• Work with a team that values collaboration and respect

Key Benefits:

• SCHADS Level 2 plus super and NFP salary packaging benefits
• Financial, retail and lifestyle discounts and benefits
• Access to in-house learning and development programs to assist your career growth
• Access to family friendly benefits like our wellness programs and Employee Assistance Program (EAP) - Independent confidential counselling service
• Employee Assistance Program - Independent confidential counselling service

About the Role:

At BaptistCare HopeStreet, we seek to transform the lives of people in our communities who are living with disadvantage or experiencing great personal trials.

As a Hub Administrator, you'll provide efficient administrative support in line with BaptistCare policies, ensuring prompt and professional service to clients, staff, volunteers, and managers. The role requires proven admin experience, strong teamwork, effective client support, excellent interpersonal and customer service skills, a commitment to trauma informed care, and high standards of service. You'll need strong organisational skills, the ability to multitask, proficiency in client management systems (GEM), a solid understanding of reporting, and excellent written and verbal communication with attention to detail.

Our team works together to create trusted places where people gather, community is strong, and lives are transformed. We walk with each person to understand the unique circumstances of their life and we empower them to live well through practical and reliable support.

About You:

Essential Qualifications & Experience

• Demonstrated experience and/or qualifications in office administration/business discipline
• Proficiency in computer skills including use of programs such as Teams, PowerPoint, Word, Excel and Outlook
• Strong numeracy skills with demonstrated ability to complete banking and reconciliations

Essential Competencies

• Demonstrate an understanding and appreciation of BaptistCare’s Christian identity and promote the organisation’s values through interactions at work
• Ability to work with minimal supervision and as part of a team
• Demonstrated written and verbal communication skills with an ability to remain calm under pressure particularly when responding to people who may exhibit difficult behaviours or have poor communication skills
• Demonstrated time management and organisation skills including ability to meet deadlines, multi-task, prioritise, and a willingness to keep up to date on all relevant technology changes undertaking training as required by the position
• Demonstrated awareness of and sensitivity in the treatment of confidential information.
• Current driver’s license
• Willing to undergo a Police Check and have a Working with Children Check

Desirable Qualifications / Experience:

• Experience working in the community service sector
• Willingness and ability to work alongside disadvantaged and marginalized people

Ready to turn compassion into action? Join our team and help transform lives!

About Us:

We are proud to be part of the merged care organisation that will be known nationally as BaptistCare. As a for purpose, Christian care organisation, we are committed to providing exceptional support and services across Australia.  Together with Baptcare (VIC, TAS, SA) and Baptist Care SA we employ over 12,000 dedicated employees and support over 38,000 customers to help people live well with dignity and purpose. From older Australians and their families to people facing significant disadvantage, our passion and our priority are the customers we serve. We strive to deliver care as it should be – with people right at the centre. 

Applicants are encouraged to apply as soon as possible as applications may be reviewed prior to the closing date. Closing Date is subject to change without notice. 

Successful applications will be subject to a variety of background checks.

BaptistCare – Transforming lives by expressing the love of Christ.

Please note: This position is being managed directly by our internal Talent Acquisition team. We respectfully request that recruitment agencies refrain from contacting any employees directly as all communications must go through the Talent Acquisition. Unsolicited candidate profiles or CVs from recruitment agencies will not be accepted. Thank you.