• Behind every smooth operation is an Admin superstar – Is that you?

• Bring care to life through Administration Excellence!

• Monday–Wednesday 8.30am–4.30pm, Sunday 9.30am–4.00pm

About the Role

We’re seeking a welcoming and organised Admin Officer to be the friendly face of our Shalom Centre reception. In this role, you’ll ensure smooth day-to-day operations by:

• Greeting visitors and assisting residents with warmth and professionalism.

• Managing phone, email, and face-to-face enquiries with empathy and discretion.

• Supporting residents and families with information, admissions, and documentation.

• Maintaining office organisation including diaries, meetings, supplies, and equipment.

• Processing accounts payable/receivable, reconciliations, and resident trust accounts.

• Ensuring accurate resident records and agreements are completed and maintained.

• Promoting a safe workplace by following WHS policies and procedures.

This is more than administration — it’s about creating a caring environment where residents feel supported and valued.

About the Team 

At Shalom Centre, you’ll be part of a welcoming, supportive team that feels like family. Our reception is the heart of the home, where every smile and warm greeting makes a difference. You’ll work alongside colleagues who value teamwork, kindness, and respect, while helping residents and families feel at ease. Together, we create a caring environment where people truly feel at home.

Why Join Us?

At BaptistCare, we value our employees and foster a positive, inclusive work environment. You’ll enjoy:

• Competitive pay under the BaptistCare NSW & ACT Aged Care Enterprise Agreement.

• Tax-free salary packaging up to $18,550*.

• Discounted gym memberships and novated car leasing.

• Flexible work arrangements and additional leave options.

• Health and wellbeing initiatives including free counselling, spiritual support, and nutrition advice.

• Career growth with study assistance up to $3000 per year and access to LinkedIn Learning.

About Us

We are proud to be part of the merged care organisation that will be known nationally as BaptistCare. As a for-purpose, Christian care organisation, we are committed to providing exceptional support and services across Australia. Together with Baptcare (VIC, TAS, SA) and Baptist Care SA, we employ over 12,000 dedicated employees and support over 38,000 customers to help people live well with dignity and purpose. From older Australians and their families to people facing significant disadvantage, our passion and our priority are the customers we serve. We strive to deliver care as it should be – with people right at the centre.

If you’re organised, empathetic, and ready to make a difference, then apply today and join us in transforming lives!

Applicants are encouraged to apply as soon as possible as applications may be reviewed prior to the closing date. Successful candidates will be subject to background checks including a national criminal history check, reference checks and, if applicable, WWCC, NDIS worker screening check and a pre-employment medical.

BaptistCare – Transforming lives by expressing the love of Christ.

Please note: This position is being managed directly by our internal Talent Acquisition team. We respectfully request that recruitment agencies refrain from contacting any employees directly as all communications must go through Talent Acquisition. Unsolicited candidate profiles or CVs from recruitment agencies will not be accepted. Thank you.