• Act with integrity and compassion as you coordinate fair rosters that support quality care

• Bring accountability and calm problem solving to every shift as you keep our team running smoothly

• Create teamwork and clarity through reliable rostering that supports staff and residents every day

• Permanent part-time opportunity, Thursday and Friday 9am - 5pm, BaptistCare The Gracewood Centre, Kellyville

About the Role

We’re looking for a highly organised Administration Officer to take the lead on roster coordination and workforce administration at The Gracewood Centre. You’ll prepare and release rosters, manage shift replacements, maintain the Master Roster, and keep our time and attendance system accurate each day. You’ll also complete timesheet reconciliation, support onboarding and compliance checks, process shift swaps and pay queries, and assist staff with EA and leave-related questions.

Alongside rostering, you’ll provide warm, reliable administrative support across the home — answering enquiries, preparing documents, maintaining office systems, and helping ensure smooth admissions and resident record management. Your work keeps the home running efficiently and supports a team dedicated to delivering exceptional care.

If you thrive on structure, problem solving and supporting people, this role is a great fit.

About the Team

The Gracewood Centre is home to a warm, collaborative team who put residents at the centre of everything. We work flexibly, move past barriers to find solutions, and support one another to deliver care with dignity, respect and compassion.

Why Join Us?

• $32.77 per hour + 12% super

• Salary packaging up to $18,550 tax‑free

• Discounted gym memberships

• Novated car leasing

• Flexible work arrangements and additional leave options

• Free counselling, spiritual support and nutrition advice

• Study assistance up to $3,000 per year

• Access to learning and development programs, including LinkedIn Learning

About You

You’re someone who brings calm, clarity and confidence to a busy environment. You enjoy coordinating moving parts, solving problems and supporting people. You’ll bring:

• Strong office administration experience

• Excellent organisational and time‑management skills

• Experience supervising or supporting clerical staff

• Great communication and customer service

• Solid numeracy skills and comfort with reconciliations

• Proficiency in Word, Excel, Outlook and CRM systems

• Ability to work independently and as part of a team

• Confidence managing conflict and navigating sensitive situations

Highly regarded:

• Residential Aged Care administration experience

• Rostering or scheduling experience

• Certificate or Diploma in Business Administration

About Us

BaptistCare is a leading purpose‑led care organisation, guided by our Christian identity and serving communities across Australia for more than 110 years. We support people to live better through aged care, home care, retirement living, community services, disability support and housing.

More than 70,000 customers, 12,000 employees and 2,000 volunteers are part of our communities of care.

Applicants are encouraged to apply early as applications may be reviewed prior to the closing date. Successful candidates will undergo background checks including Police, WWCC/NDIS (if applicable) and a pre‑employment medical.

Recruitment agencies: please note this role is managed internally by BaptistCare Talent Acquisition.