SERVICE PARTNER

• Casual position based in Broadwater WA 
• AM and PM shifts available | Weekend Availability Essential
• Seeking a customer service superstar | Deliver an exceptional meal experience for our residents

Your Role:

As a Service Partner, you’ll be the face of Aurum—creating memorable dining experiences for the residents of BaptistCare's William Carey Court. You’ll work closely with our catering team to ensure every meal is a sensory delight, while maintaining the highest standards of cleanliness, food safety, and customer care.

Key Responsibilities (not limited to):

• Deliver exceptional service during and around meal times
• Communicate menu options and respond to customer needs with warmth and professionalism
• Ensure dining areas and equipment meet cleanliness and safety standards
• Collaborate with chefs to address catering needs
• Complete food safety documentation and operational cleaning duties
• Uphold Aurum’s values and Code of Conduct

What we're looking for:

To be considered you will have:

• Experience in luxury hospitality or high-end restaurant service
• A customer-first mindset with a passion for excellence
• Strong communication and interpersonal skills
• Adaptability in a dynamic, fast-paced environment
• Eye for detail and commitment to cleanliness and safety
• National Disability Insurance Scheme (NDIS) Worker Clearance
• Valid Driver’s License
• Certificate III in Hospitality - Desirable 

About Us:

With over 30 years of experience, Aurum has proudly served the Western Australian community as a Not-For-Profit Organisation, providing top-quality food management services. Since 1995, BaptistCare, a not-for-profit aged care provider, has been Aurum’s largest client. BaptistCare recently acquired Aurum and its sister company, DCL Services. Now, Aurum operates under Gnocci Holdings Pty Ltd, which acts as a trustee for The Gnocci Charitable Trust.

Applicants are encouraged to apply as soon as possible as applications may be reviewed prior to the closing date. The closing date is subject to change without notice.

Successful candidates will be subject to a variety of background checks including a national criminal history check, reference checks and, if applicable, WWCC, NDIS worker screening check and a pre-employment medical.