Sales Administrator – Retirement Living

Are you an experienced administrator with strong attention to detail? Do you enjoy working in a busy environment where organisation and customer service are key? Are you looking to join a supportive and values-driven organisation?

If you answered yes, we have a great opportunity to join our Retirement Living team as a Sales Administrator.

Key Benefits

• Full-time, 6-month maximum-term opportunity
• Based at our Norwest office with hybrid working arrangements
• Flexible working hours to support work-life balance
• Varied role supporting administration across our Retirement Living sales function
• Access to ongoing learning, development and BaptistCare employee benefits

About the Role
As a Sales Administrator, you will be part of our Retirement Living team, providing administrative support across the sales process and helping ensure a smooth experience for residents, families and the wider team.

This is a full-time, 6-month maximum-term opportunity based at our Norwest office, offering hybrid working arrangements and flexible working hours.

Your role will include supporting sales compliance and documentation, contract management, data entry, reporting and maintaining accurate resident records. You’ll respond to enquiries, prepare documents and spreadsheets, assist with sales and occupancy reporting and provide general administrative support to the team.

You’ll also assist with processes relating to resident entry and exit, ingoing contributions and contracts, while supporting the team to identify opportunities to improve processes across the end-to-end sales journey.

About You
You’re an organised and detail-oriented administrator who enjoys working collaboratively and providing a high level of customer service.

You communicate confidently, can manage multiple priorities and deadlines and take pride in ensuring your work is accurate and completed in a timely manner.

Previous experience in office administration is essential. We’re also looking for:

• Post-secondary qualifications in a related field or equivalent experience
• Strong organisational skills with the ability to manage priorities and meet deadlines
• Excellent interpersonal, written and verbal communication skills
• Strong customer service skills
• The ability to work independently with minimal supervision and as part of a team
• Sound computer skills, including MS Word, Excel and Outlook
• Strong attention to detail and the ability to complete tasks accurately and efficiently
• Excellent numeracy skills, with experience in banking and reconciliations highly regarded

About Us
BaptistCare is a leading purpose-led care organisation, guided by our Christian identity and serving people and communities across Australia for more than 110 years. We support people to live better through aged care, home care, retirement living, community services, disability support and housing.

We know that life’s challenges can make our world feel smaller. With the right people alongside us, it can feel more connected, supported and hopeful again. That’s what we work towards every day, enriching lives through communities of care.

Today, more than 70,000 customers, 12,000 employees and close to 2,000 volunteers are part of our communities across Australia.

BaptistCare – Inspired by Jesus to champion care for all

The Employee Benefits are endless when you join BaptistCare! 
Enjoy access to salary packaging which may increase your take-home pay, novated leasing, rewards and recognition, programs to support your wellbeing, employee referral program and retail discounts to name a few.  

Applicants are encouraged to apply as soon as possible as applications may be reviewed prior to the closing date. Closing Date is subject to change without notice.