• Drive enterprise wide regulatory assurance and improvement 

• Purpose led work supporting quality outcomes across BaptistCare 

• Maximum Term Contract (12 Months) 

Use your expertise to strengthen quality, compliance and confidence across BaptistCare. 

At BaptistCare we support people to live well by providing person centred care and services that make a meaningful difference in people's lives. As we continue to strengthen our quality and compliance framework, we are seeking a highly capable Regulatory Assurance & Insights Specialist to help ensure our organisation is prepared, responsive and continually improving in an evolving regulatory environment 

This is an exciting opportunity to join our Innovation & Quality team in a newly created national role where your work will directly contribute to maintaining regulatory confidence, strengthening assurance activities and driving sustained improvement across BaptistCare's services and corporate functions.  

About the Role 

We are seeking a Regulatory Assurance & Insights Specialist to drive enterprise wide assurance, evaluate the effectiveness of improvement activities, and provide meaningful insights that strengthen governance, compliance and consumer outcomes. Working across multiple service streams, you will identify emerging risks, trends and systemic opportunities, ensuring BaptistCare remains responsive, accountable and prepared in a complex regulatory environment. Developing and utilising evaluation frameworks, you will provide insight into organisational learning and improvement, assurance to regulatory obligations, commitments and improvements in the regulatory engagement processes. 

This position is a 12 month maximum term and can be based at any of our Shared Services offices. 

Key responsibilities include: 

• Monitoring and validating regulatory improvement actions and commitments. 

• Conducting assurance and effectiveness reviews to assess sustainability and impact. 

• Identifying emerging risks, trends and systemic improvement opportunities. 

• Supporting organisational readiness for audits, reviews and regulatory engagement. 

• Developing executive reporting, dashboards, scorecards and assurance reporting. 

• Providing insights that strengthen compliance, governance and continuous improvement outcomes.  

Why Join us? 

At BaptistCare, we value our employees and foster a positive, inclusive work environment. We offer competitive salaries, tax-free salary packaging up to $18,550*, discounted gym memberships, and novated car leasing. Enjoy work-life balance with flexible arrangements and additional leave options. Benefit from our health and wellbeing initiatives, including free counselling, spiritual support, and nutrition advice. Advance your career with study assistance and access to learning and development programs and courses like LinkedIn Learning. 

About You 

You are an analytical and curious professional who enjoys turning complex information into clear insights and meaningful improvements. You thrive in collaborative environments and build trusted relationships across diverse stakeholder groups. 

You will bring: 

• Relevant tertiary qualifications in governance, compliance, risk, audit, quality, business, health, human services or a related discipline. 

• Experience in assurance, compliance, audit, governance, quality improvement, risk management or regulatory oversight. 

• Strong analytical and reporting capability, including dashboards, scorecards and executive reporting. 

• Experience evaluating corrective actions, remediation programs or improvement initiatives. 

• Excellent communication, critical thinking and stakeholder engagement skills. 

• A passion for continuous improvement and delivering positive organisational outcomes.  

Experience within aged care, disability, home care, community services or other regulated sectors will be highly regarded. 

 If you are passionate about strengthening assurance, driving improvement and helping organisations deliver safe, high quality services, we would love to hear from you. 

Apply today and help BaptistCare continue supporting people to live well through quality, compliance and continuous improvement. 

About Us:

BaptistCare is a leading purpose-led care organisation, guided by our Christian identity and serving people and communities across Australia for more than 110 years. We support people to live better through aged care, home care, retirement living, community services, disability support and housing.

We know that life’s challenges can make our world feel smaller. With the right people alongside us, it can feel more connected, supported and hopeful again.

That’s what we work towards every day - enriching lives through communities of care. Today, more than 70,000 customers, 12,000 employees and close to 2,000 volunteers are part of our communities across Australia.

 Applicants are encouraged to apply as soon as possible as applications may be reviewed prior to the closing date. The closing date is subject to change without notice

Successful candidates will be subject to a variety of background checks including a national criminal history check, reference checks and, if applicable, WWCC, NDIS worker screening check and a pre-employment medical.

BaptistCare – Inspired by Jesus to champion care for all.

Recruitment agencies please note: This position is being managed directly by our internal Talent Acquisition team. We respectfully request that recruitment agencies refrain from contacting any employees directly as all communications must go through the Talent Acquisition. Unsolicited candidate profiles or CVs from recruitment agencies will not be accepted. Thank you.