•6 month Max term Contract  | Full Time position
•Based in Norwest – Flexible/Hybrid Working | Lead with heart, sell with purpose!
•Transform Lives, One Call at a Time! Your Sales Journey Start with Us!

Do you thrive on creating exceptional customer experiences and building lasting relationships? Are you passionate about being the go-to person for potential customers? If so, we have an exciting opportunity waiting for you!

About the Role:
As a Sales Consultant in our Sales Hub, you will be the first point of contact for potential customers of BaptistCare Retirement Living. Your primary responsibility will be to connect with customers who have made an enquiry, qualify the lead and convert them through invested conversations, exposure to and the support an understanding of the independent living proposition. This outbound call-based role focuses on building solid, long-term relationships with future BaptistCare residents by providing industry-leading customer experiences. This is a Full- time maximum term position, for up to 6 months.

Why Join Us?

At BaptistCare, we value our employees and foster a positive, inclusive work environment. We offer competitive salaries, tax-free salary packaging up to $18,550*, discounted gym memberships, and novated car leasing. Enjoy work-life balance with flexible arrangements and additional leave options. Benefit from our health and wellbeing initiatives, including free counselling, spiritual support, and nutrition advice. Advance your career with study assistance up to $3000 per year and access to learning and development programs and courses like LinkedIn Learning!

About You:

To be considered you will have

• Experience in an outbound customer service or sales role/call-based environment.
• Strong computer skills, preferably with experience in CRM systems.
• Excellent written and verbal communication skills with a professional and caring disposition.
• Ability to work autonomously and in a team environment to achieve business objectives.
• Requires adaptability and comfort with change and ambiguity—no two days are the same, making flexibility essential.
• Knowledge of the retirement living industry, including the Retirement Living Act and Regulations desirable.
• A relevant tertiary qualification desirable.
• A genuine alignment to BaptistCare’s vision, purpose and values.
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If you are passionate about making a difference and want to be part of a supportive and dynamic team, apply now to join BaptistCare as a Sales Consultant. Together, we can create a better future for our new residents and their families.

About Us:

We are proud to be part of the merged care organisation that will be known nationally as BaptistCare. As a for purpose, Christian care organisation, we are committed to providing exceptional support and services across Australia.  Together with Baptcare (VIC, TAS, SA) and Baptist Care SA we employ over 12,000 dedicated employees and support over 38,000 customers to help people live well with dignity and purpose. From older Australians and their families to people facing significant disadvantage, our passion and our priority are the customers we serve. We strive to deliver care as it should be – with people right at the centre.

Applicants are encouraged to apply as soon as possible as applications may be reviewed prior to the closing date. The closing date is subject to change without notice.

Successful candidates will be subject to a variety of background checks including a national criminal history check, reference checks and, if applicable, WWCC, NDIS worker screening check and a pre-employment medical.

BaptistCare – Transforming lives by expressing the love of Christ.

Recruitment Agencies Please note: This position is being managed directly by our internal Talent Acquisition team. We respectfully request that recruitment agencies refrain from contacting any employees directly as all communications must go through the Talent Acquisition. Unsolicited candidate profiles or CVs from recruitment agencies will not be accepted. Thank you.

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