• Permanent full-time opportunity | Based in Norwest – Flexible/hybrid working
• Opportunity to join a rapidly expanding national organisation
• Thrive in a collaborative environment with a team committed to excellence!

Join a well-known NFP who put people at the centre of everything we do! Make a meaningful difference today!

About the role:

Reporting to the Customer Engagement Manager, you will play a crucial role in driving growth and expanding our services within the home care sector. Your primary focus will be on increasing our presence in the region by proactively engaging with potential clients, nurturing warm leads, and collaborating with stakeholders.

You will be an expert in home care and able to reliably advise and guide potential clients through the entry stages to access services. You will work closely with the Area Managers, marketing and the contact centre to identify local growth opportunities and contribute to the overall success of the BaptistCare At Home stream.

If you’re an engaging communicator who prides themselves on their ability to deliver exceptional outcomes and seeks to enhance your expertise in driving growth and expanding our Home Care services, then we would love to hear from you!

About You:

To be considered, you will have:
• Bachelor’s degree in business, marketing or related field
• 5+ years’ experience in sales, marketing or related field
• Experience with Customer Relationship Management (CRM) systems
• Proven telephone sales success
• Proven ability to achieve sales outcomes
• Excellent organisational skills including the ability to manage complex projects and multi-task
• Proficient in Word, Excel, Outlook, and PowerPoint
• Strong understanding of customer service and promoting outstanding customer experience
• Ability to operate autonomously and manage tasks with minimal supervision
• Proficient in stakeholder management and ability to network and consult with a diverse range of stakeholders
• High-level written and verbal communication skills
• Ability to travel from time-to-time
• Genuine alignment to BaptistCare’s values.

Working at BaptistCare means being part of something bigger, taking on fulfilling, rewarding work, and making a significant impact in the lives of many.

Benefits:

BaptistCare aims to support employees to enjoy happier lives and fulfilling careers by providing them with:
• A competitive remuneration plus Not-for-Profit (NFP) salary packaging
• Unlimited access across an extensive choice of fitness facilities through the ‘Fitness Passport’ program
• Access to benefits for you and your family through our ‘Flourish’ wellness program
• Excellent learning and development opportunities and great team culture - just to name a few of our wonderful benefits!

About Us:

BaptistCare is a leading for-purpose Christian-based care organisation that supports thousands of people across more than 100 locations in NSW, ACT and WA. From humble beginnings in 1944, BaptistCare has grown into one of the nation’s most respected care and community services providers. We create strong and caring communities and place people at the centre of all we do.

Applicants are encouraged to apply as soon as possible as applications may be reviewed prior to the closing date. Closing Date is subject to change without notice.

Successful applications will be subject to a variety of background checks including police background check via our online police check system.

BaptistCare – Transforming lives by expressing the love of Christ