Join a team that makes a real difference – Reception

• Permanent Part-time Opportunity | 9am to 4pm| Based in Elderslie
• Advance Your Career While Making a Difference
• Be the Backbone of a Team That Puts People First

About the Role:
At BaptistCare, we’re not just offering a job—we’re offering a purpose. As our new receptionist you’ll be the heartbeat of our Residential Aged Care team, ensuring smooth operations and exceptional experiences for our residents, families, and staff, working Tuesday, Wednesday (9am-4pm), the first week and Monday, Tuesday, Wednesday (9am-4pm), Saturday and Sunday (10am-3pm) the second week.

What You’ll Be Doing:
• Be the first smile our residents and visitors see—whether in person, over the phone, or via email.
• Keep things running smoothly with expert coordination of rosters, meetings, and office systems.
• Support our residents with empathy and efficiency, handling sensitive enquiries and admissions with care.
• Manage financial admin like accounts payable/receivable, reconciliations, and resident trust accounts.
• Champion compliance by assisting with onboarding, police checks, and employee records.
• Drive occupancy by conducting home tours, managing enquiries, and collaborating with our Sales Hub.

Why Join Us?
At BaptistCare, we value our employees and foster a positive, inclusive work environment. We offer competitive salaries, tax-free salary packaging up to $18,550*, discounted gym memberships, and novated car leasing. Enjoy work-life balance with flexible arrangements and additional leave options. Benefit from our health and wellbeing initiatives, including free counselling, spiritual support, and nutrition advice. Advance your career with study assistance up to $3000 per year and access to learning and development programs and courses like LinkedIn Learning!

About You:
To be considered, you will have:
• Proven experience in office administration and team coordination.
• Experience in aged care or roster management.
• Strong organisational and time management skills—you’re the one who keeps everything on track.
• Excellent communication and customer service skills, with a warm and professional approach.
• Confidence using Microsoft Office and CRM systems.
• A knack for problem-solving and a calm, empathetic presence under pressure.
• A qualification in Business Administration - desirable
• Experience in aged care or roster management.

If you're passionate about people, love keeping things organised, and want to work where your efforts are truly valued—we’d love to hear from you.

About Us:
We are proud to be part of the merged care organisation that will be known nationally as BaptistCare. As a for purpose, Christian care organisation, we are committed to providing exceptional support and services across Australia. Together with Baptcare (VIC, TAS, SA) and Baptist Care SA we employ over 12,000 dedicated employees and support over 38,000 customers to help people live well with dignity and purpose. From older Australians and their families to people facing significant disadvantage, our passion and our priority are the customers we serve. We strive to deliver care as it should be – with people right at the centre.

Applicants are encouraged to apply as soon as possible as applications may be reviewed prior to the closing date. The closing date is subject to change without notice.

Successful candidates will be subject to a variety of background checks including a national criminal history check, reference checks and, if applicable, WWCC, NDIS worker screening check and a pre-employment medical.

BaptistCare – Transforming lives by expressing the love of Christ

Recruitment Agencies Please note: This position is being managed directly by our internal Talent Acquisition team. We respectfully request that recruitment agencies refrain from contacting any employees directly as all communications must go through the Talent Acquisition. Unsolicited candidate profiles or CVs from recruitment agencies will not be accepted. Thank you.