• Position is based in Mundaring| Free onsite parking
• Join a not-for-profit organisation dedicated to making a positive impact
• Be part of a values-driven, supportive team environment where your contribution truly matters

About your new role:

BaptistCare is seeking a Residential Care Manager to lead our well-appointed facility in Mundaring. With a strong focus on a person-centered approach to care and support, you will oversee the operations of our 40-bed facility to ensure the delivery of high-quality services that meet and exceed all required standards.

In this role, you will be responsible for managing the daily operations of the center, including the delivery of care and support services to residents. You will provide leadership that aligns with and upholds our core values, ensuring a compassionate and effective approach to resident care.

Your role also includes:

• Promote Values and Team Approach: Actively model the organisation's values, leading a collaborative, multidisciplinary team approach to support residents’ meaningful lives.
• Strategic Initiatives: Lead the development and implementation of strategic initiatives at the local level.
• Build Partnerships: Foster strong relationships with residents, families, and staff to ensure person-centered care and positive outcomes.
• Reputation Management: Actively protect and promote the organization's image and reputation.
• Staff Leadership and Mentorship: Lead and mentor staff with a focus on holistic, person-centered care, driving change and development across the facility.
• Performance and Development: Ensure performance development activities are undertaken, including competency and performance management across the facility.
• Business Operations: Oversee key business processes, including operational management, financial oversight, quality improvement, and risk management.
• Financial Management: Monitor and manage financial performance, ensuring targets for income and expenditure are met.
• Staffing and Rostering: Ensure efficient and effective rostering to minimize the impact on residents, while promoting consistency and quality care.
• Compliance and Risk Management: Oversee the use of WH&S and injury management systems, ensuring compliance with safety standards and legislation.
• Resident Care and Support: Ensure the physical, social, emotional, spiritual, and clinical needs of residents are met in alignment with best practices and regulatory standards.
• Family Support: Understand and support the rights of families, and manage the resident induction process, including site tours and family conferences.
• Standards and Innovation: Provide an environment that supports high standards of service delivery, and foster an innovative approach to care.
• Continuous Improvement: Actively pursue continuous improvement, ensuring that feedback from customers, staff, and clinical teams is collected, analyzed, and acted upon.
• Regulatory Compliance: Ensure compliance with aged care standards, legislation, and BaptistCare policies, including conducting internal audits and assessments.
• Workforce Development: Drive recruitment, staff development, and leadership within the facility, encouraging ongoing professional growth.
• Clinical Governance: Contribute to the improvement of the Clinical Governance Framework, and ensure implementation of clinical governance actions.
• Collaboration and Integration: Ensure effective collaboration across professional disciplines and integrate services within the facility, including regular meetings with staff, residents, and families.
• Safety and Legislation: Maintain compliance with Work Health & Safety, Equal Employment Opportunity, and other relevant legislation, ensuring sound work practices.

This role is pivotal in ensuring the efficient operation of the facility while upholding the values and standards of BaptistCare, providing a high level of leadership and care to all residents.

Skills and Experience:

• Tertiary level qualification in an appropriate field and/or broad-based and extensive experience in managing a diverse, dynamic and complex service
• Exceptional contemporary leadership skills, Postgraduate management qualification or achievement towards such qualifications
• Demonstrated leadership and performance management experience
• High level of experience and knowledge of the Aged Care industry, including contemporary issues, legislation and regulatory compliance, developments and opportunities, and application of the Aged Care Quality Standards
• Proven high level of clinical competencies with excellent clinical analysis, interpretation and planning skills
• Demonstrated ability to lead a multi-disciplinary team in the delivery of person-centred support
• An understanding of financial management principles with the ability to interpret, act and deliver solid financial results
• A good understanding and experience of contemporary human resources practices and management practice
• Knowledge and commitment to Equal Opportunity and Diversity and demonstrated knowledge of AN-ACC

Conditions of Employment

• National Police Clearance
• Willingness to obtain a National Disability Insurance Scheme (NDIS) Worker Clearance
• Willingness to undergo a pre-employment medical examination
• 2 x Reference Checks

Benefits:

• Salary Packaging to all eligible employees
• Work in an organisation where you'll be part of a supportive, values-led team environment
• First class training and development opportunities
• Discounted health insurance with HBF or Medibank & Bankwest product discounts
• Access to an Employee Assistance Program (EAP) and our wellness program
• Discounts at JB HI-FI & The Good Guys as well as Accommodation discounts at Seashells

About us

BaptistCare is a leading for-purpose Christian-based care organisation that supports thousands of people across more than 100 locations in NSW, ACT and WA. From humble beginnings in 1944, BaptistCare has grown into one of the nation’s most respected care and community services providers. We create strong and caring communities and place people at the centre of all we do.

How to Apply

If this sounds like you, we would love to hear from you.  Click ‘Apply’ and follow the prompts.

For any enquiries, please contact Charlene Grosse at Charlene.Grosse@baptistcare.org.au or call 0403 118 913. Please note that applications must be submitted online, we do not accept applications via email.

Applicants are encouraged to apply as soon as possible, as applications may be reviewed before the closing date. Please note that the closing date is subject to change without notice.