Payroll Officer (Workers Compensation)

  • 498049
  • Norwest, NSW, Australia, 2153
  • Max Term Full-Time
  • Max Term Full-Time | 12 Months (with view to extend)
  • Location: Norwest | Flexible/Hybrid Work Options
  • Bring your payroll and workers’ compensation expertise to a role with purpose

Be part of a professional, dedicated, and dynamic Payroll Team within our Finance Division. We value love, respect, reliability, and empowerment, and we’re committed to supporting our employees and customers.

About the Role:

As our Payroll Officer – Workers Compensation, you will ensure the accurate and timely processing of payroll transactions related to workers’ compensation and return-to-work arrangements. You’ll manage claim payments, maintain compliance with NSW and ACT legislation, liaise with insurers and internal stakeholders, and ensure employees are paid correctly during periods of reduced capacity or absence.

Key Responsibilities:

  • Process workers’ compensation payments, leave reversals, top-ups, and reimbursements in line with legislation and policy
  • Maintain accurate payroll records, coding, leave types, and adjustments
  • Compile wage reimbursement schedules and reconcile payments from insurers
  • Calculate pre-injury average weekly earnings (PIAWE) and coordinate adjustments
  • Ensure superannuation, taxation, and leave accruals are applied correctly
  • Liaise with case managers, insurers, rehabilitation coordinators, and injured employees
  • Provide payroll information to support claims and return-to-work planning
  • Track claim status, manage overpayments/recoveries, and maintain audit trails
  • Prepare reports for internal stakeholders, auditors, and external agencies
  • Support audits with accurate documentation and reconciliation evidence
  • Maintain data integrity in payroll and HRIS systems
  • Identify opportunities to streamline workers’ compensation payroll processes
  • Provide responsive and empathetic service to employees impacted by workplace injury
  • Collaborate with People & Culture, WHS, and Finance teams

About You:

To be successful, you’ll have:

  • Bachelor’s degree in business, accounting, finance, human resources, or equivalent experience
  • Demonstrated experience in payroll, with a focus on workers’ compensation or leave management
  • Strong knowledge of industrial instruments, Fair Work Act, and workers’ compensation legislation (NSW & ACT)
  • Understanding of minimum employment conditions and remuneration entitlements in Australia
  • High attention to detail and accuracy
  • Strong analytical and problem-solving skills
  • Ability to interpret and manage multiple sets of employment conditions and contracts
  • Excellent verbal and written communication skills
  • Strong customer service orientation
  • Ability to work accurately under tight deadlines

Desirable:

  • Experience with T1 Payroll System
  • End-to-end payroll processing experience

If you’re an experienced Payroll Officer with expertise in workers’ compensation and looking for a meaningful role with flexibility and purpose, we’d love to hear from you!

About Us:

We are proud to be part of the merged care organisation that will be known nationally as BaptistCare. As a for purpose, Christian care organisation, we are committed to providing exceptional support and services across Australia.  Together with Baptcare (VIC, TAS, SA) and Baptist Care SA we employ over 12,000 dedicated employees and support over 38,000 customers to help people live well with dignity and purpose. From older Australians and their families to people facing significant disadvantage, our passion and our priority are the customers we serve. We strive to deliver care as it should be – with people right at the centre. 

We love what we do and the communities we help. With us you can deliver life transforming care, create a career you’ll love, and join a team who make a difference.

If you would like to be considered for this role, please click ‘’Apply’’ and attach your resume.

Applicants are encouraged to apply as soon as possible as applications may be reviewed prior to the closing date. Closing Date is subject to change without notice. 

Successful applications will be subject to a variety of background checks including police background check via our online police check system.

BaptistCare – Transforming lives by expressing the love of Christ.

Please note: This position is being managed directly by our internal Talent Acquisition team. We respectfully request that recruitment agencies refrain from contacting any employees directly as all communications must go through the Talent Acquisition. Unsolicited candidate profiles or CVs from recruitment agencies will not be accepted. Thank you.

Do you have questions about a role you are interested in?

BaptistCare NSW/ACT corporate office, Norwest Business Park, PO Box 7626 Baulkham Hills NSW 2153, Australia