jobs in aged care

Housing Manager - Community Housing | Coraki

  • Coraki, NSW, Australia, 2471
  • Fixed Term Full-Time

Reporting to the Community Housing Group Manager, you will provide tenancy and asset management services as well as connecting residents to services they may require supporting them in sustaining their tenancies and achieving their goals in life.

Our Housing team work together to provide secure, high-quality accommodation with integrated services that empowers residents to live life their way. May be required to work on weekends as required.

Key Duties and Responsibilities:

  • Ensure that service delivery and financial targets are met
  • Manage Housing in accordance with policies and procedures
  • Ensure close liaison with DCJ and utilise Pathways process for placing new Social housing tenants
  • Maintain accurate records ensuring all legislative requirements are met and follow the WHS and Community Services & Housing manuals
  • Manage referrals of problems and make decisions with confidence in own area of responsibility
  • Maintain waiting lists of prospective tenants for Affordable housing
  • Undertake tenants eligibility checks, allocation of properties, calculation of rent and orientation of new tenants, involving tours, applications, medical information, etc
  • Handle breaches of tenancy including rent arrears, nuisance and annoyance issues, neighbour disputes
  • Preparation and lodgement of documents for, and attendance at NCAT hearings
  • Prepare Residential Tenancy Agreement (leases) on Housing units and organise sign ups
  • Monitor budget expenditure on a monthly basis and report on variances in accordance with BaptistCare policies. Maintain viable services by operating within budget
  • Recruit, orientate and supervise staff
  • Recruit, orientate and provide mandatory training for volunteers

Skills & Experience:

  • Hold a Diploma or degree, or equivalent with professional experience
  • Previous customer service skills and experience, preferably in housing, or other community servides field
  • Demonstrated ability to manage the business activities of Housing
  • Excellent skills in building effective customer relationships, building a community and maintaining a welcoming and harmonious ambience
  • Demonstrated capability to manage diversity and implement social inclusion strategies
  • Ability to successfully manage tenancies and negotiate leases
  • Ability to work in harmony with, and support the Purpose and Values of BaptistCare
  • Leadership capability and effectively manage staff
  • Valid NSW Driver License and NSW Working with Children Check for paid employment purposes

Culture:

People enjoy working at BaptistCare because they love what they do and the communities we help. With us you can deliver life-transforming care, create a career you’ll love, and join a team who make a difference.

Benefits:

  • Competitive base rate + penalties + salary packaging with NFP tax-free component
  • Access to in-house and online training programs
  • Supportive, positive team environment
  • Access to family friendly benefits like our EAP and rewards programs

Successful applications will be subject to a variety of background checks including police background check via our online police check system.

How can we help?

Our team is availble Monday to Friday, from 8:00am to 6:00pm.

BaptistCare NSW/ACT corporate office, Norwest Business Park, PO Box 7626 Baulkham Hills NSW 2153, Australia