• Permanent Part Time role | 4 days per week | Based in Lismore
• Empower tenants at BaptistCare’s Garimaleh Place and Illowra Place to thrive in supportive, sustainable communities tailored to their needs
• Be part of an inclusive culture of dedicated, passionate, and professional team members

Key Benefits:

• As a registered not for profit organisation, you may be eligible for generous tax-free salary packaging benefits
• Financial, retail and lifestyle discounts and benefits
• Access to family friendly benefits like our wellness programs and fitness passport
• Access to in-house and online training programs
• Supportive, positive team environment
• Real opportunities for career growth

About the role

Our team works together to provide secure, high-quality accommodation with access to services that empower tenants to live life their way.

Located in the heart of Lismore, BaptistCare Garimaleh Place and Illowra Place offer thoughtfully designed social and affordable housing close to public transport, shops, and major medical facilities. Our tenants are predominantly seniors and single-parent families, creating a wonderful inter-generational community.

As a Tailored Support Coordinator, you will provide effective assessment and planning to coordinate support for tenants and household members to access a range of individualised services to improve their wellbeing and achieve their goals in life.

The successful applicant will have:

• Certificate IV – Social Work or Community Services
• Experience in Social Housing, Community Services or related discipline
• Demonstrated ability to facilitate the provision of effective individualised support to achieve positive outcomes for tenants and household members
• Experience working with high need, complex clients
• High level negotiation skills and ability to liaise with key stakeholders
• Competence in service assessment and documentation (including service planning)
• Demonstrate an understanding and appreciation of BaptistCare’s Christian identity and promote the organisation’s values through interactions at work
• Team player (cross functional team)
• Good working knowledge of Work Health and Safety practice
• Computer literate - intermediate to advanced MS Office and Outlook
• Good written and oral communication skills
• Tenacity, tolerance, empathy and patience with tenants and their needs
• Flexible and willing to work between locations as required
• Willing to take part in ongoing professional development
• A Valid NSW Driver’s License 
• NSW Working with Children Check for paid employment purposes
• A current First Aid Certificate or willing to obtain

If you're passionate about community support and want to be part of a team that values respect, inclusion, and empowerment, we’d love to hear from you!

About Us:

We are proud to be part of the merged care organisation that will be known nationally as BaptistCare. As a for purpose, Christian care organisation, we are committed to providing exceptional support and services across Australia.  Together with Baptcare (VIC, TAS, SA) and Baptist Care SA we employ over 12,000 dedicated employees and support over 38,000 customers to help people live well with dignity and purpose. From older Australians and their families to people facing significant disadvantage, our passion and our priority are the customers we serve. We strive to deliver care as it should be – with people right at the centre. 

We love what we do and the communities we help. With us you can deliver life transforming care, create a career you’ll love, and join a team who make a difference.

If you would like to be considered for this role, please click ‘’Apply’’ and attach your resume.

Applicants are encouraged to apply as soon as possible as applications may be reviewed prior to the closing date. Closing Date is subject to change without notice. 

Successful applications will be subject to a variety of background checks including police background check via our online police check system, Working with Children Check, and NDIS check as applicable.

BaptistCare – Transforming lives by expressing the love of Christ.

Please note: This position is being managed directly by our internal Talent Acquisition team. We respectfully request that recruitment agencies refrain from contacting any employees directly as all communications must go through the Talent Acquisition. Unsolicited candidate profiles or CVs from recruitment agencies will not be accepted. Thank you.