We’re pleased to introduce Kathryn, a passionate Care Team Supervisor based at the BaptistCare at home office in Cowra, in NSW’s Central West. With a career spanning nearly two decades at BaptistCare, Kathryn is a wonderful example of dedication, resilience, and enthusiasm for aged care.
When Kathryn first joined BaptistCare, it wasn’t as an employee, it was as a volunteer. That was back in December 2005. “I’d applied for a role as a care worker but wasn’t successful,” she recalls. “I decided to volunteer to understand more about the job and what the organisation was looking for.”
At the time, BaptistCare was known as Baptist Community Services, and Kathryn felt it was the right place for a fresh career path. “I wanted to join because the mission and values were so much in line with mine,” she says.
Up to that point, Kathryn had worked in various roles across several industries – design and export of cables, catering, in partnership in an auto-electrical business, hotel and motel cleaning, and hospitality. “I’d definitely worn a few hats!” she says.
But as a parent of five, she was looking for something more stable. She says she stumbled into aged care almost by accident. In search of a new direction, she looked into TAFE education.
“At the time, the only course available was in aged care,” she says. “It was never part of the plan, but going into it was one of the best decisions I’ve ever made. I’m so glad I made the leap.”
After volunteering for a short while, Kathryn recognised aged care was a growing industry with real potential, especially in her region. “So many people need home care,” she says.
Her commitment paid off. Just a few months after signing up as a volunteer, Kathryn was offered a role as a care worker. “I’ve been lucky to grow within the team. I later became a Care Facilitator and am now a Care Team Supervisor. I’ll always be grateful to my then-manager, Samantha, for her support along the way.”
What Kathryn loves most about her role now is that no two days are the same. “I love the variety, the challenges, and most of all, watching our care workers grow both personally and professionally.”
Having been a care worker herself, Kathryn understands the demands and is passionate about helping others develop in their roles.
“I know how hard our people work, it’s not an easy job, and I’m passionate about advocating for them. I hope I inspire them to recognise their own potential and perhaps follow a similar pathway to mine.”
She also enjoys working within her team. “Donna is a brilliant manager, and Kyle deserves a medal for his support. We proudly call ourselves the ‘Best in the West.’”
For those considering a career in home care, Kathryn offers practical and heartfelt advice.
“As a care worker, you’re going into people’s homes and helping them on a very personal basis. It can be difficult sometimes, especially when clients are unwell or unhappy. It’s important to look after your own health – both mind and body – so that you can give your best to your team and your clients. Stay within professional boundaries and always work within the policy and procedures of BaptistCare.”
She also encourages team members to support each other. “Praise your teammates, and speak up if something’s bothering you. Use your voice so you can be heard.”
Kathryn’s advice for healthy ageing? Start now!
“Set lots of goals and don’t be afraid to change direction. Stay active in your community, laugh often, and live each day fully. And when you turn 65, join the BaptistCare Social Club.”
Outside work, Kathryn loves anything that involves her partner Stephen and their blended family of seven children, 13 grandchildren, and pup, Pippie. “Pippie runs the household – and the recliner.”
She also enjoys sewing, meditation, listening to podcasts, tackling cooking challenges with her sons, and going on camping adventures. “Last year, we camped across six states in six weeks.”
And, she adds, “For anyone who knows me, they know I love wrestling… and donuts.”
